UnionBank launches 3 new Bank-on-Wheels mobile kiosks with new, innovative features
Union Bank of the Philippines (UnionBank) continues its
commitment to enhancing customer experiences with the launch of three new
Bank-on-Wheels (BOW) mobile kiosks, each featuring innovative upgrades to serve
clients better.
The new BOWs were unveiled during a lease contract signing
ceremony between UnionBank and Aboitiz Foundation, Inc. (AFI), held last
September 14 at the UnionBank Innovation Campus in San Pedro, Laguna. The
contract allows UnionBank to use one electric vehicle owned by AFI as mobile
banking kiosk.
Designed for mobility, the new BOWs offer mobile ATM
services in a comfortable setting similar to The ARK, UnionBank's fully digital
and paperless bank branch and the first of its kind in the country. The BOWs
enable convenience by bringing banking services closer to clients through
numerous features that cater to different needs. Additionally, all automatic
teller machines (ATMs), cash recycler machines (CRMs), and other electronic
equipment inside the BOWs are powered by batteries to minimize carbon emission.
The first of the three is a fully electric Bank-on-Wheels
(eBOW) which has almost zero emissions, and will cover the areas of Metro
Manila and nearby provinces. It is equipped with an ATM, where UnionBank cardholders
can do balance inquiries, cash withdrawals, fund transfers, bill payment
transactions, and PIN change, while CitySavings cardholders can do cash
withdrawals and balance inquiries with zero fees. Non-UnionBank cardholders can
do balance inquiries and withdrawals.
The second BOW is equipped with an ATM and a CRM, and will
also cover areas in Metro Manila and its surrounding provinces, extending
its reach to a wider geographical scope. This BOW allows UnionBank customers to
do cardless withdrawals, as well as carded and cardless deposits, in addition
to balance inquiries, cash withdrawals, fund transfers, and bill payment
transactions. The CRM also allows Citi and CitySavings customers to do cash
withdrawals and balance inquiries with zero fees. Meanwhile, non-UnionBank
cardholders can do balance inquiries and withdrawals through the CRM.
The third BOW comes with a UnionBank ATM and a CitySavings
ATM, and will be based in Davao to serve its customers in Mindanao. UnionBank
and CitySavings customers, respectively, can do balance inquiries, cash
withdrawals, fund transfers, and bill payment transactions. Non-UnionBank
cardholders can do balance inquiries and withdrawals.
"In a world where financial transactions are rapidly
evolving, we recognize the importance of adaptability and inclusivity.
UnionBank's Bank-on-Wheels is not just a vehicle; it is a symbol of our
dedication to reaching our valued customers, wherever they are, whenever they
need us," said UnionBank Head of Corporate and Digital Operations Magz
Magbanua.
"Today's gathering is not just the signing of an
agreement. It's about a collective endeavor, a testament to how stakeholders
from diverse backgrounds can unite to create solutions that transcend
boundaries," said AFI President and Chief Operating Officer Maribeth
Marasigan. "We are here to emphasize the importance of environmental
management, social responsibility, and good governance in our pursuit of
long-term value creation, financial growth, and business capability."
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